u003ch2 style=u0022text-align: centeru0022u003eShipping and Returns Policyu003c/h2u003e
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u003ch3u003eShipping Policyu003c/h3u003e
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u003ch4u003eShipping Scopeu003c/h4u003e
We ship to [lista de países o regiones a los que se realizan envíos]. We do not ship to [restricciones geográficas, si las hay].
u003ch4u003eDelivery Timesu003c/h4u003e
Orders are processed within [número de días] business days after payment confirmation. Estimated delivery times are as follows:
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u003cliu003eDomestic shipping: [rango de días] business days.u003c/liu003e
u003cliu003eInternational shipping: [rango de días] business days.u003c/liu003e
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Please note that delivery times may be affected by external factors such as holidays, customs or logistical delays.
u003ch4u003eShipping Costsu003c/h4u003e
Shipping cost is calculated based on destination and package weight. We apply the following rates:
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u003cliu003eStandard shipping: [precio o política de costos].u003c/liu003e
u003cliu003eExpress shipping: [precio o política de costos].u003c/liu003e
u003cliu003eFree shipping on purchases over [importe mínimo].u003c/liu003e
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u003ch4u003eOrder Trackingu003c/h4u003e
Once your order has been shipped, you will receive an email with the tracking number and link to track your package through [nombre de la empresa de transporte].
u003ch4u003eDelivery Issuesu003c/h4u003e
If your order does not arrive within the estimated time, please contact us at info.cmmultiservicios@gmail.com to resolve the issue. In case of loss or damage during shipping, we will work with the courier company to provide a solution.
u003ch4u003eInternational Shipping and Customsu003c/h4u003e
For orders outside of [país de origen de la tienda], customers are responsible for any applicable customs duties or taxes. We are not responsible for delays caused by customs.
u003ch4u003eIncorrect Address or Unclaimed Packageu003c/h4u003e
If the package is returned due to an incorrect address provided by the customer or because it was not claimed, the buyer will be responsible for the reshipment costs.
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u003ch3u003eReturns Policyu003c/h3u003e
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u003ch4u003eReturns Deadlineu003c/h4u003e
If you are not satisfied with your purchase, you may request a return within [número de días] calendar days from receipt of the order.
u003ch4u003eReturn Conditionsu003c/h4u003e
To be eligible for a return, the product must meet the following requirements:
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u003cliu003eBe in its original condition, unused and without signs of wear.u003c/liu003e
u003cliu003eKeep the original packaging and all its labels.u003c/liu003e
u003cliu003eNot be an excluded product from return (see u0022Non-Refundable Productsu0022).u003c/liu003e
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u003ch4u003eReturn Processu003c/h4u003e
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u003cliu003eContact our customer service team at info.cmmultiservicios@gmail.com stating your order number and the reason for the return.u003c/liu003e
u003cliu003eWe will provide you with instructions to ship the product to our address at [dirección de devolución].u003c/liu003e
u003cliu003eOnce the product has been received and verified, we will process your refund within [número de días] business days.u003c/liu003e
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u003ch4u003eReturn Costsu003c/h4u003e
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u003cliu003eIf the return is due to our error (defective product, incorrect item, etc.), we will cover the return costs.u003c/liu003e
u003cliu003eIf the return is due to a change of mind by the customer, the buyer must cover the shipping costs.u003c/liu003e
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u003ch4u003eRefundsu003c/h4u003e
Refunds will be issued through the same payment method used for the purchase. Depending on your bank or payment provider, the refund may take between [rango de días] business days to appear in your account.
u003ch4u003eNon-Refundable Productsu003c/h4u003e
We do not accept returns in the following cases:
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u003cliu003eCustomized or made-to-order products.u003c/liu003e
u003cliu003eItems on sale or clearance.u003c/liu003e
u003cliu003ePersonal hygiene or intimate care products.u003c/liu003e
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u003ch4u003eProduct Exchangesu003c/h4u003e
If you wish to exchange a product for another, you must first return the original item and then make a new purchase.